Tickets, tolls and tows

Last revised: February 10, 2016

Tickets received during a trip

The renter must pay all tickets for events occurring during the trip. The renter is also responsible for all parking tickets/fines received up to 24 hours after the end of the trip, if the parking ticket was due to the renter’s improper parking.

The renter should notify Envy if the renter receives a ticket during their trip, and should pay the full cost immediately.

If an owner notifies Envy of a ticket received during the rental period (or during the period 24 hours thereafter), Envy will promptly charge the renter for the full cost of the ticket plus any related fees.

Toll Fees

Renters are responsible for paying all toll fees incurred during their trip.

If a guest doesn’t pay a toll properly, they are responsible for the toll fee, as well as an administrative.

Cars towed to impound lots

The renter will be held responsible for all fees associated with the tow and impound.

If car isn’t drivable it should be towed to Volvo of Honolulu Service at 704 Ala Moana Blvd during business hours.