Car use: cleaning, smoking etc.

Last revised: December 28, 2016

Cleaning policy

We are responsible for washing and cleaning cars after rental and we do it at our own expense. However, if a regular car cleaning is not enough, you will be charged $100 cleaning fee. Regular car wash includes wash and rinse of exterior, vacuuming and wiping with wet cloth of interior.

Smoking policy

Renters and their passengers are not permitted to smoke in any vehicle in the Envy marketplace.

Fine: $500

Pet policy

Pets are not allowed in cars without the Envy’s explicit consent.

Fine: $500

Prohibited uses

Only Envy Approved Drivers can drive a car during an Envy trip. To be an “Approved Driver” means that the person has provided and updated all required documentation, continues to meet all Envy eligibility requirements, and that the renter is currently in good standing.

The renter of a vehicle may allow any Approved Driver to drive the car; all drivers shall be jointly and severally liable for the trip, but the renter shall remain primarily liable.

Engaging in any Prohibited Uses with a vehicle rented through Envy will be grounds for fines and suspension. It will also lower the renter’s liability coverage to state minimum limits or nullify coverage where allowable by applicable state law. Engaging in any Prohibited Uses will also eliminate any coverage for the renter for any claims related to physical damage.

Prohibited vehicle uses and activities include:

  • Permitting someone who is not an Approved Driver to drive a vehicle rented via Envy.
  • Driving a manual transmission car without being expert in the use of clutches and manual transmissions. Note: If the drive train of a manual transmission car is damaged, the renter will be presumed to be at fault and will be held fully liable for repair of any damaged components of the car.
  • Allowing the vehicle to be pushed or towed by anyone other than an authorized law enforcement or service vehicle.
  • Using a vehicle rented through Envy
    • to tow or push anything
    • other than on paved roads (whether “off-roading”, driving on unimproved roads or parking areas, or otherwise)
    • in any race, test, or competition
    • with the intention to cause damage, or with wanton, willful, or reckless disregard for safety
    • to carry persons or property for hire, such as a taxi or parcel delivery service. You may, however, use the car for business purposes, such as attending meetings and carrying associated materials.
    • unless a trip has been booked. Using vehicles without a reservation or outside your trip time constitutes unauthorized use
    • during or as part of the commission of a crime or any other illegal activity or purpose
    • while the driver is under the influence of
      • alcohol above the legal limit or
      • any drug or medication under the effects of which the operation of a vehicle is prohibited or not recommended
    • when it has been loaded beyond its rated capacity or with more passengers than the vehicle has seat belts
    • outside the 50 United States; or
    • without a valid license
    • to transport any flammable, toxic, volatile, poisonous, dangerous or illegal substances
    • to transport a pet outside of a pet carrier that keeps all pet hair inside the carrier
  • Making any alterations, additions or improvements to any vehicle.
  • Smoking in the car.
  • Fueling a vehicle with an improper type of fuel.